Customer Stories

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compass

Compass Compression Services Ltd

Compass Compression’s standardized line of screw, reciprocating and vane compressor packages are designed for a wide range of applications (gas gathering, acid gas, vapor recovery, gas lift, storage, refrigeration, overheads and solution gas). Compass complements their compressor packages with retrofitting capabilities, field services and rentals to ensure they’re there to support you throughout the lifecycle of your project. Compass Compression also provides packages for international installations.


Challenge

Compass Compression was in need of a Salesforce.com CRM due to the absence of a centralized database. Their valuable accounts and contacts were in several places and the processes to maintain and document oppourtunities was messy and disorganized. They were lacking a plan on how to meet projected goals and their data was not optimized for a centralized database.


Solution

Compass Compression needed a centralized database in order to properly organize their accounts and contacts. In order to ensure that the business was properly aligned across all departments, a business process review needs to be conducted. With the introduction of a centralized database Compass will be able to efficiently maintain their accounts and contacts so they can focus on maximizing their sales and marketing processes.


SalesCloud & CustomCloud

POIM used EnerStart and the SalesCloud to provide Compass with detailed and organized Contacts, Accounts, Oppourtunities and Leads from their existing data. This information was also integrated with SalesForce Mobile to provide Compass with an effective and consistent tool to manage their marketing and sales activities.


Results

By implementing EnerStart and EnerStart services, POIM was able to provide Compass with a master database optimized from their existing set of customers, prospects and partners data. Updating their quote logs and tracking oppourtunities is now easier and more efficient. Compass can now generate sales and marketing reports so they can know exactly what’s going on in one glance.